We are looking for enthusiastic and customer-focused Hindi & Punjabi Call Center Executives to join our team. The selected candidates will be responsible for handling customer calls, resolving queries, providing information, and ensuring a positive customer experience.

Key Responsibilities
Handle inbound and/or outbound calls in Hindi and Punjabi.
Respond to customer queries professionally and courteously.
Provide accurate information about products, services, or processes.
Resolve customer complaints and issues effectively.
Maintain proper records of customer interactions.
Follow call center processes, scripts, and quality standards.
Achieve assigned performance and productivity targets.
Escalate complex issues to the concerned department or supervisor.




Maintain a professional and positive attitude while communicating with customers.

Required Skills
Excellent verbal communication skills in Hindi and Punjabi.
Basic understanding of English is an advantage.
Good listening and customer-handling skills.
Basic computer knowledge.
Ability to work in a target-oriented setting.
Positive attitude and willingness to learn.
Positive problem-solving skills

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits
Adaptable schedule

Work Location: In person

📌 Customer Care Agent Chandigarh
🏢 Kaveri Services
📍 Chandigarh