30 Jul
|
POPULAR WHEELERS (INDIA) PRIVATE
|
Ahmedabad
30 Jul
POPULAR WHEELERS (INDIA) PRIVATE
Ahmedabad
The Customer Care Manager (CCM) will be responsible for ensuring high customer satisfaction and handling customer queries, complaints, and service-related concerns. The role involves coordinating with Service Advisors, Workshop and CRM teams to ensure timely resolution of customer issues, conducting service follow-ups, monitoring customer feedback and CSI, handling escalated complaints, maintaining customer records, and building long-term customer relationships. The candidate should have valuable communication, customer-handling, coordination and problem-solving skills, with 2–5 years of experience in automobile customer care/CRM/service.
Experience with a Maruti Suzuki dealership will be preferred.
📌 Customer Care Manager Ahmedabad
🏢 POPULAR WHEELERS (INDIA) PRIVATE
📍 Ahmedabad