– Customer Care Associate Position: Customer Care Associate Process: Customer Support / BPO Experience: Freshers and Experienced candidates can apply Qualification: 12th Pass / Graduate Gender: Male & Female candidates are welcome Job ResponsibilitiesHandle customer queries through calls, chats, or other communication channels. Provide accurate information and effective solutions to customers. Maintain a professional and positive attitude while communicating with customers.
Resolve customer complaints and queries within the defined timelines. Maintain proper records of customer interactions. Follow company policies, processes, and quality standards. Achieve assigned performance and productivity targets.
Candidate
RequirementsGood communication skills in English and Hindi/Bengali. Basic computer knowledge. Customer-focused and problem-solving attitude. Willingness to work in adaptable shifts. Freshers and experienced candidates are welcome to apply.
Salary: As per company norms / Attractive CTC Advantages: PF and ESIC as applicable Cab Facility: Drop facility available for eligible locations and distance criteria.