We are looking for a highly skilled and motivated individual to join our team as a Customer Contact Excellence (CCE) / Senior CCE professional in the International BPO Outbound domain. The ideal candidate should have excellent communication skills, be presentable, and ready to take on challenges. This role is suitable for freshers or candidates with up to 2 years of experience.

Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service through various channels.
Collaborate with team members to achieve common goals.
Utilize problem-solving skills to address complex customer complaints.
Maintain accurate records of customer interactions and transactions.
Continuously update knowledge of products and services to provide informed support.

Job Requirements




Minimum H.S Pass qualification required.
Good communication skills in English.
Basic computer knowledge.
Ability to work in a rapid-paced environment and adapt to changes.
Robust analytical and problem-solving skills.
Excellent teamwork and interpersonal skills.

Perks and Advantages
Fixed shift timing.
Weekly off.
Salary paid on time.
No bonds.
Training provided as per requirement.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Representative Kolkata
🏢 RAIDMAX TECHNOLOGIES
📍 Kolkata