We're Hiring: Customer Support Executive | Mohali | On-site
Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support.
Location
Mohali (On-site)
Role: Customer Support Executive
Key Responsibilities
Assist retail sellers with account, inventory, and order-related queries via email and chat.
Resolve customer concerns efficiently while maintaining high service quality.
Communicate professionally with excellent grammar, tone, and formatting.
Meet key performance metrics, including response time and customer satisfaction.
Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues.
Eligibility
Graduate in any discipline
Freshers and experienced candidates are welcome to apply
Comfortable working in a 24×7 rotational shift environment
Willing to work in office in Mohali
Work Schedule
5 working days per week
Rotational shifts
Significant
This is a 100% in office role. Remote or work-from-home applications will not be considered.
If you're passionate about customer service and ready to build your career with us, we'd love to hear