We are looking for energetic and tech-savvy interns to support the training and adoption drive for the SmartSell Application across Bank branches. Interns will work closely with branch staff, conducting hands-on training sessions, resolving day-to-day usage queries, and driving adoption of the application to improve sales and service efficiency.
Key Responsibilities
Visit assigned Bank branches as per the training schedule/roster.
Conduct in office training and demo sessions for branch staff on SmartSell features.
Provide first-level support and troubleshooting for staff facing issues while using the app.
Track and report training coverage, attendance, and adoption metrics for each branch.
Escalate unresolved technical issues to the project/tech support team.
Collect staff feedback on usability and share it with the project team for improvement.
Support branches during any specific SmartSell adoption drives, campaigns, or contests.
Maintain daily/weekly visit and activity reports.
Requirements
Graduate with background in BFSI, IT, or Business preferred
Comfortable with mobile/web applications and basic troubleshooting
Positive communication and interpersonal skills (local language proficiency is a plus)
Willingness to travel extensively to branches within the assigned area.
Self-motivated, organized, and comfortable working with minimal supervision in the field
Positive to Have
Prior experience in training, banking operations, or field support roles
Basic understanding of banking sales processes (CASA, loans, insurance, etc.)
What we offer
Hands-on exposure to a large-scale digital adoption project with Axis Bank.
Certificate of internship and performance-based letter of recommendation.
📌 Digital Adoption & Training Intern Mumbai
🏢 Sharpsell Technology Solutions
📍 Mumbai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.