Company Description Oraiyan Groups is a real estate firm specializing in legally verified villa plots, apartment flats, and villas in and around Bangalore. Recognized as a market leader in plotted development, the company is widely known for its focus on trust and quality. With a growing track record in delivering premium plots, Oraiyan Groups aims to provide clients with secure investments and peace of mind.

Team members join a customer-centric environment that values transparency, reliability, and long-term relationships.

Role Description The Customer Relationship Management Specialist is a full-time, in office role based in Bengaluru North. This role is responsible for managing and optimizing customer interactions, maintaining accurate CRM records, and ensuring follow-ups with prospects and existing clients. Daily tasks include tracking leads and sales activities, coordinating with the sales and project teams, resolving customer queries, and providing timely updates on property options and project status.

The specialist will analyze customer data to support decision-making, prepare reports on customer engagement and satisfaction, and contribute to process improvements that enhance the overall client experience.



Collaboration with cross-functional teams to support sales campaigns, events, and post-sale service will be a key part of this role.

Qualifications

Solid Customer Relationship Management (CRM) skills, including maintaining records, tracking interactions, and optimizing customer journeys.

Excellent Communication abilities, with transparent verbal and written skills for engaging with clients and internal stakeholders.

Proficient Sales skills to support lead conversion, upselling, and cross-selling within the real estate domain.

Solid Analytical Skills to interpret customer data, generate insights, and prepare performance and follow-up reports.

Foundational Project Management skills to coordinate timelines, tasks, and dependencies across teams and projects.

Prior experience in real estate or customer-facing roles is preferred.

Comfort working on-site in Bengaluru North and collaborating with cross-functional teams.

Bachelor’s degree in Business, Marketing, Management, or a related field, or equivalent practical experience.

Proficiency with CRM software and basic office productivity tools (e.g., spreadsheets, presentation software).

📌 Customer Relationship Management Specialist Bengaluru
🏢 Oraiyan Groups
📍 Bengaluru