CRM Executive – Real Estate The CRM Executive is responsible for managing customer relationships, maintaining CRM data, and supporting the sales process to ensure a seamless customer experience.

Key Responsibilities: Manage and update customer, lead, and sales information in the CRM system. Coordinate with the sales team for timely lead follow-ups and customer communication. Handle customer inquiries, complaints, and service requests professionally.

Schedule site visits, meetings, and follow-up activities. Track lead status and support conversion efforts. Generate daily, weekly, and monthly CRM reports. Maintain accurate records of customer interactions and transactions.

Coordinate with internal departments such as sales, finance, legal, and operations for smooth customer onboarding and documentation.



Assist customers through booking, agreement, registration, and possession stages. Collect customer feedback and ensure high satisfaction levels.

Qualifications &

Skills: Graduate in any discipline. 1–3 years of experience in CRM, customer service, or real estate sales support. Proficiency in CRM software and MS Office. Solid communication, coordination, and problem-solving skills. Ability to manage multiple tasks and maintain accurate records.

Key Performance

Indicators (KPIs): Customer satisfaction, response time, data accuracy, lead follow-up effectiveness, and support for sales conversions.

📌 Customer Relationship Manager Bengaluru
🏢 Proplion Private
📍 Bengaluru