Customer Relationship Manager Pune (India)

Customer Relationship Manager Pune (India)

30 Jul
|
Viasell Consultancy Services
|
India

30 Jul

Viasell Consultancy Services

India

Job SummaryWe are looking for a proactive and results-driven Business Development Executive who can manage inbound leads from IndiaMART, generate and nurture prospects through LinkedIn, conduct regular follow-ups, and convert qualified leads into customers. The ideal candidate should have excellent communication and negotiation skills, be comfortable interacting with clients, and have a strong focus on achieving sales targets. Key ResponsibilitiesLead ManagementHandle and respond promptly to inquiries received through IndiaMART.

Qualify incoming leads by understanding customer requirements and business needs. Maintain accurate lead records in CRM or Excel. Ensure every inquiry is followed up until closure or completion. LinkedIn ProspectingIdentify and connect with potential clients through LinkedIn.

Generate new business opportunities through outbound outreach. Send personalized messages and build relationships with decision-makers. Schedule meetings or product demonstrations with qualified prospects.

Sales

Follow-upConduct regular follow-ups through phone calls, emails, WhatsApp, and LinkedIn. Address customer queries and provide product or service information. Prepare and share quotations and proposals.



Negotiate pricing and commercial terms where applicable. Convert qualified leads into successful sales.

Client Relationship

ManagementBuild and maintain long-term relationships with clients. Ensure excellent customer service throughout the sales process. Coordinate with internal teams to ensure timely delivery and customer satisfaction.

Generate repeat business and referrals from existing customers. Reporting & DocumentationMaintain daily reports of inquiries, follow-ups, meetings, and sales closures. Track lead conversion rates and sales performance.

Update CRM or sales management software regularly. Submit weekly and monthly sales reports to management.

Required

SkillsExcellent verbal and written communication skills in English and Hindi (additional regional languages are a plus).

Experience handling IndiaMART leads.

Experience using LinkedIn for lead generation and business development. Robust sales, negotiation, and persuasion skills. Ability to build rapport with clients. Valuable knowledge of MS Excel, Google Sheets, and CRM software. Self-motivated with the ability to work independently. Solid organizational and time management skills.

📌 Customer Relationship Manager Pune (India)
🏢 Viasell Consultancy Services
📍 India

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