Respond to customer inquiries via phone, email, chat, or in person.
Resolve customer complaints and provide appropriate solutions in a timely manner.
Maintain customer records and update information in the CRM system.
Provide product and service information to customers
Robust problem-solving and conflict-resolution abilities.
Customer-focused attitude with empathy and patience.
Active listening and interpersonal skills.
Ability to remain calm under pressure.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Service Assistant Mumbai
🏢 Silgate Solutions
📍 Mumbai
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