Selected Intern's Day-to-day Responsibilities Include Assist the team in handling basic technical queries from users/customers

Provide first-level troubleshooting support for common issues

Use AI tools and internal resources to find quick solutions

Maintain and update support logs or tracking sheets

Coordinate with internal teams to resolve technical concerns

Help document common issues and solutions for future reference

Support the team in improving response time and customer experience About Company: The Souled Store is an online merchandising store that makes incredibly cool t-shirts, mugs, badges, coasters, phone covers, boxers, notebooks, etc. We're the official licensees for DC Comics, Marvel, WWE, Star Wars, Harry Potter, Looney Tunes, F.R.I.E.N.D.S, The Lord of the Rings, etc. in India. We've also collaborated with some of the top youth icons of the country, from across the music and stand up industries, such as AIB, Kenny Sebastian, Daniel Fernandes, NH7, Enchanted Valley Carnival, Nucleya, Parikrama, Kru172, Gutslit, Indus Creed, etc.

📌 Customer Service/customer Support Internship In Mumbai
🏢 The Souled Store
📍 Mumbai