Customer Support Associate in Non/-Voice Process /: Responsibilities/: Written Customer Support & Ticket Processing/: Use qualified written grammar, explicit formatting, and standard operating procedure requirements when responding to customer questions, complaints, and service requests via email, live online chat, and web portals. Back/-Office Data Processing & Entry/: Enter, update, validate, and index large amounts of operational, financial, or customer data into business systems with the least amount of mistake.
Verification of Documents and Quality Auditing/: Examine digital records, forms, and uploaded documents against compliance checklists, noting any inconsistencies and appropriately processing approvals or rejections.
Workflow Exception
Management & Escalation/: While keeping audit trails, identify complicated cases, data inconsistencies,
or system anomalies that deviate from typical workflows and forward them to Tier/-2 specialised teams.
Data Security and Integrity Compliance/: Ensure that sensitive client data is kept private and secure by closely adhering to enterprise data privacy policies.
Experience/: 0 to 3 yrs Education/: Any Basic Degree If Interested Please do Send your CV along with you Informations as below to Mail Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: /(If applicable/) Current/Last Drawn Salary /(Monthly/Annual/)/: Notice Period/: Warm regards, HR/- Maria 88708 and 33430
📌 Customer Support Associate In Non Voice Process Chennai
🏢 GS Infotech
📍 Chennai
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