Are you a highly motivated individual with excellent English proficiency, both spoken and written, looking to gain experience in customer service and support? Look no further! SaaSAro, a leading SaaS company, is seeking a Customer Service/Customer Support intern to join our team.
Key Responsibilities Respond to customer inquiries and provide exceptional support via email, phone, and chat.
Assist with troubleshooting technical issues and escalation of complex problems to the appropriate teams.
Maintain accurate customer records and update information in our CRM system.
Collaborate with cross-functional teams to ensure timely resolution of customer issues.
Contribute to improving processes and procedures to enhance the overall customer experience.
Generate reports and analyze data using MS-Office and MS-Excel to track customer interactions and satisfaction.
Participate in training sessions and workshops to enhance your skills and knowledge in customer service. If you are a proactive team player with solid communication skills and a passion for helping others, apply now to kickstart your career in customer service with SaaSAro!
About Company: We are building a SaaS product for hotel owners and vacation rentals. About 80% of hotel operations like guest check-ins, room upgrades, and pricing synchronization on OTA's are done manually and lead to a negative customer experience.
📌 Customer Service/customer Support Internship In Gurgaon Gurugram
🏢 SaasAro
📍 Gurugram
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