We're hiring a Customer Support Associate to handle customer interactions for a D2C apparel brand. This role suits someone in the early part of their support career who wants ownership and room to grow with the brand.
What you'll do - Handle inbound and outbound customer interactions.
Resolve order, delivery, and product-related queries
Coordinate with internal teams to close issues quickly
Keep every interaction calm, explicit, and skilled Who should apply - 0 to 3 years of customer support experience. Freshers with solid communication are welcome.
You must be comfortable with both English and HIndi.
Patient, composed, and solution-oriented under pressure
Willing to learn new tools and follow a defined process Role details - Full-time, remote (India)
Compensation is benchmarked to an early-career support role, with performance-based increments.
📌 Customer Support Associate Voice & Chat Kolasib (India)
🏢 FAIL.
📍 India
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