Zeke International Edu Pvt. Ltd. is a leading study abroad and international recruitment consultancy, helping students achieve their dreams of studying and working overseas.
Position: Customer Service Executive
We are looking for a confident, energetic, and customer-focused individual to join our team.
Key Responsibilities
● Handle customer inquiries through phone calls, WhatsApp, email, and social media.
● Guide prospective students by providing accurate information about our services.
● Follow up with leads and maintain customer relationships.
● Coordinate with internal departments for smooth student processing.
● Manage and respond to messages on our social media platforms.
● Present in short videos and promotional reels for Instagram, Facebook, and other social media platforms.
● Assist in creating engaging content and representing the company online.
● Maintain records of customer interactions and follow-ups.
Requirements
● Excellent communication skills in English and Malayalam (Hindi is an added advantage).
● Confident on camera with good presentation skills.
● Basic knowledge of Instagram, Facebook, and other social media platforms.
● Positive attitude and willingness to learn.
● Basic computer skills (MS Office, Google Workspace, etc.).
● Freshers are welcome to apply.
What We Offer
● Salary: ₹10,000 – ₹12,000 per month.
● Friendly and professional work setting.
● Training and career growth opportunities.
● Chance to build skills in customer service, sales, and digital marketing.