Recooty is a global AI-powered recruitment software that helps companies hire better, faster, and smarter. Thousands of businesses across the US, UK, Middle East, and India use Recooty to manage their entire hiring process, from posting jobs to selecting the right candidates.

Recooty’s mission is to make hiring easy, efficient, and affordable for every company.

Role Overview

We are looking for a Customer Support Executive who will act as the first point of contact for our customers. You will support recruiters, HR managers, and business owners in using Recooty smoothly and effectively.

This role requires strong communication skills, a customer-first mindset, and the ability to solve problems quickly.

Key Responsibilities
Handle customer queries through chat, email, and calls
Conduct and support product demos for current and existing customers
Assist users with account setup, and hiring workflows




Provide accurate and timely solutions to customer issues
Guide customers on how to best use Recooty features
Escalate technical or product-related issues to the relevant teams
Maintain proper records of customer interactions
Ensure high customer satisfaction and retention

Requirements
2–3 years of experience in customer support, customer service, or client handling
Strong verbal and written English communication skills
Comfortable working with chat, email, and phone support
Basic understanding of software or online platforms
Strong problem-solving and multitasking ability
Ability to work in a fast-paced setting

Preferred Skills
Experience in SaaS, IT services, or software support
Experience handling international customers
Knowledge of recruitment or HR software

📌 Customer Support Executive Indore
🏢 Recooty
📍 Indore