30 Jul
|
Kwabey
|
Ludhiana
Customer Support Executive (Remote)
Job Title: Customer Support Executive
Work Mode: Remote (Work From Home)
Training Location: Head Office (30 Days)
About the Role
We are looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. If you have excellent communication skills and enjoy helping customers, we'd love to hear from you.
Responsibilities
Handle customer queries via calls, emails, chat, and WhatsApp.
Resolve customer concerns in a professional and timely manner.
Coordinate with internal teams to ensure quick issue resolution.
Maintain accurate records of customer interactions.
Deliver an exceptional customer experience while meeting service quality standards.
Requirements
Excellent verbal and written English communication skills.
Previous customer support experience is preferred but not mandatory.
Comfortable using computers and CRM tools.
Robust problem-solving and interpersonal skills.
Reliable internet connection and a laptop/desktop for work from home.
Work Arrangement
Remote (Work From Home) after successful completion of training.
Mandatory 30-day training at our Head Office.
Candidates must be willing to attend the full training period before transitioning to remote work.
Why Join Us?
Work remotely after training.
Opportunity to grow within a quick-growing e-commerce company.
Supportive team environment.
Performance-based growth opportunities.
Apply now if you're passionate about customer service and ready to build your career with us! Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits
Commuter assistance
Food provided
Health insurance
Paid sick time
Paid time off
Work Location: Hybrid remote in Ludhiana, Punjab (Ludhiana)
📌 Customer Support Executive Remote Ludhiana
🏢 Kwabey
📍 Ludhiana