Role & responsibilities
To attract potential customers by answering product and service questions.
To suggest information about other products and services.
To Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Preferred candidate profile
Proven Customer Support Experience.
Solid Communication, comprehension and presentation skills.
Ability to multi-task, prioritize and manage time effectively.
Graduate / Post graduate with minimum 1 year of experience chat/email process
Familiar with CRM systems and practices.
Candidates from broking industry are preferred.
📌 Email Support Executive Thane (India)
🏢 Kotak Securities (KSL)
📍 India
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