FILING INFORMATION Position Executive – DEPS Control Department Express Business, Operations Location Mumbai Band 2 Reports to Manager - Network - DEPS Control - Express Logistics ROLES & RESPONSIBILITIES Key responsibilities DEPS recording and control on daily basis to ensure NIL cases.

Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.

Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.

Coordinate with insurance company to ensure claim settle on time.

Issuance of COF to customer.

Credit Note working and closure Track and drive for continuous improvement across all defined Goals/KPI/metrics.

Periodic and on time publication of DEPS performance data.





Deep dive into key areas to identify areas of improvement Build a culture of ownership and empowerment within Team QUALIFICATIONS & COMPETENCIES Any graduate with 5+ years of experience in operations and process excellence.

Comprehensive and possessing analytical Skills Exposure to operations planning.

Tech savvy, Problem solving, data-driven decision-making through the stakeholders Team Building and Employee Engagement Capability.

Adaptability towards change management.
Stakeholder Management

📌 Executive Network Deps Control Express Logistics Mumbai
🏢 DP World
📍 Mumbai