Job Title: E-commerce Executive

Company: Saraswati Global Rugs, Jaipur

Job Summary

Saraswati Global Rugs is looking for a detail-oriented and proactive E-commerce Executive to manage online marketplace operations, product listings, and order processing activities. The candidate will be responsible for ensuring smooth day-to-day e-commerce operations across various platforms while maintaining accurate product information and timely order fulfilment.

Key Responsibilities

Order Processing & Operations
Manage end-to-end order processing on e-commerce marketplaces and website platforms.
Coordinate with warehouse, logistics, and dispatch teams for timely shipment of orders.
Track orders, returns, cancellations, and customer queries.
Ensure accurate invoicing, packing slips, and shipment updates.
Monitor order status and resolve operational issues promptly.

Product Listing & Catalog Management
Create and update product listings on platforms such as Amazon.in/com, Flipkart, Etsy, Pepperfry, Shopify, Urban Ladder, etc.
Upload product images, descriptions, pricing, specifications, and inventory details.
Optimize listings with SEO-friendly titles, keywords, and content.




Maintain product catalogue accuracy and ensure consistency across platforms.
Coordinate with the design and photography team for recent product uploads.

Inventory & Marketplace Management
Monitor stock levels and update inventory regularly.
Manage pricing updates, offers, and promotional campaigns.
Handle marketplace compliance, listing quality, and account health metrics.
Generate reports related to sales, inventory, and marketplace performance.

Customer Support Coordination
Respond to customer inquiries related to orders, products, and deliveries.
Coordinate with internal teams for complaint resolution and customer satisfaction.

Required Skills & Qualifications
Bachelor's degree in Commerce, Business Administration, Marketing, or related field.
3 to 5 years of experience in e-commerce operations or marketplace management preferred.
Knowledge of Amazon Seller Central, Flipkart Seller Hub, Shopify, Etsy, or similar platforms.
Basic understanding of Excel, inventory management, and online cataloguing.
Valuable communication and coordination skills.
Attention to detail and ability to manage multiple tasks efficiently.

Location Jaipur, Rajasthan

📌 E Commerce Executive Jaipur
🏢 Saraswatii Global
📍 Jaipur