Role & responsibilities
Handle customer inquiries via phone, email, WhatsApp, and walk-ins.
Assist clients with domestic and international flight bookings.
Provide hotel booking options based on customer requirements.
Prepare and share holiday package quotations.
Coordinate with airlines, hotels, and travel partners.
Follow up on inquiries and convert them into confirmed bookings.
Maintain accurate booking records and customer information.
Ensure prompt and professional customer service throughout the booking process.
Support the team with day-to-day office and travel operations.
Preferred candidate profile
Graduate in any discipline.
Freshers are welcome to apply.
Positive verbal and written communication skills in English and Hindi.
Basic knowledge of MS Office (Word, Excel, Outlook).
Customer-oriented with a positive attitude.
Willingness to learn and work in a fast-paced environment.
Ability to multitask and work as part of a team.
Perks and perks
Comprehensive on-the-job training.
Career growth opportunities in the travel industry.
Friendly and supportive work setting.
Exposure to domestic and international travel operations.
Performance-based incentives.