: Front Office Associate The Front Office Associate will play a key role in delivering outstanding customer service to guests and focuses on ensuring smooth front desk operations.

Key Responsibilities:
Maintain the cleanliness and organization of the front desk area.
Welcome guests warmly, ensuring exceptional customer service throughout their stay.
Process payment transactions with precision and efficiency.
Explain the various packages and up sell packages to guests.
Address guest requests and complaints professionally and promptly.
Maintain accurate and updated records.
Assist guests with inquiries and provide information about facilities and services.
Perform additional duties as assigned by the Front Office Manager or Supervisor.

Qualifications and Requirements:
Minimum HSSC pass, diploma, or equivalent qualification.




Prior experience in customer service, preferably in Casino or hospitality industry.
Fluency in English and Hindi.
Excellent organizational and time management abilities, capable of multitasking in a rapid-paced setting.
Keen attention to detail with robust problem-solving skills.
Team-oriented, with the ability to collaborate effectively across departments.
Proficiency in computer applications, including Microsoft Office.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks
Food provided
Health insurance
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

📌 Front Office Associate Calangute
🏢 ROYAL OCEAN ENTERTAINMENT
📍 Calangute