Job Summary We are looking for a skilled, well-groomed, and customer-focused Front Office Executive to manage front desk operations and ensure a welcoming experience for visitors, clients, and employees. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to handle multiple tasks efficiently. Key Roles & Responsibilities - Welcome and assist visitors, guests, and clients in a courteous and professional manner.
Manage the reception desk and maintain a positive first impression of the organization.
Handle incoming and outgoing telephone calls, emails, and courier services.
Maintain visitor records and issue visitor passes as per company procedures.
Coordinate meeting room bookings and provide hospitality support.
Support employees with administrative and front office requirements.
Maintain reception area cleanliness and ensure it is presentable at all times.
Coordinate with housekeeping, security, administration, and other departments for smooth daily operations.
Handle office correspondence and maintain relevant records and documentation.
Assist in organizing meetings, events, and client visits.
Ensure compliance with company policies, safety standards, and SOPs.
Respond promptly to guest or employee inquiries and resolve concerns professionally.
Prepare daily, weekly, and monthly front office reports as required.
Qualifications - Graduate in any discipline (Hotel Management or Hospitality preferred).
Certification in Front Office or Hospitality will be an added advantage.
Experience - 1–3 years of experience in Front Office, Reception, Customer Service, or Hospitality.
Experience in corporate offices, hotels, or facility management will be preferred.
Required Skills - Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Qualified appearance and grooming standards.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
Ability to multitask and work under pressure.
Solid organizational and time management skills.
Positive attitude with a service-oriented mindset.
Basic knowledge of office administration and documentation. Key Competencies - Customer Focus
Communication Skills
Problem Solving
Teamwork
Attention to Detail
Professionalism
Time Management
Adaptability
Confidentiality
📌 Front Office Executive Junagadh (India)
🏢 Sodexo
📍 India