Location: Munnar

Industry: Hospitality / Hotel

Experience: 3–5 Years in Hotel Front Office Operations

Qualification: Degree/Diploma in Hotel Management, Hospitality, or related field

Salary: Best in Industry

Immediate Joiners Preferred

Key Responsibilities
Oversee daily front office operations and ensure exceptional guest service.
Manage front desk staff, shift schedules, and team performance.
Handle guest check-ins, check-outs, reservations, and special requests.
Address guest complaints and ensure prompt resolution of concerns.
Maintain high standards of customer service and guest satisfaction.
Coordinate with housekeeping, food & beverage, and other departments for seamless operations.
Monitor occupancy, room availability, and revenue opportunities.
Prepare operational reports and ensure compliance with hotel policies and procedures.

Requirements




Proven experience in front office management within a hotel environment.
Robust leadership, communication, and guest relations skills.
Proficiency in hotel management software/PMS systems.
Excellent problem-solving and multitasking abilities.
Professional appearance and customer-focused attitude.
Ability to work adaptable shifts, including weekends and holidays.

Pay: From ₹35,000.00 per month

Perks
Food provided

Ability to commute/relocate:
Munnar, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
Are you available for immediate joining?
Are you willing to work on rotational shift?

Language:
English (Preferred)

Work Location: In person

📌 Front Office Manager Munnar
🏢 The Hiring Bureau
📍 Munnar