Identify verification requests, documents and supporting evidence enabling secure identity validation in line with the set policies and procedures Investigate suspicious accounts, identify thefts attempts, impersonations and fraudulent onboarding activities
Analyze risk indicators, fraud signals and patterns if any
Perform coordination of IV issuance and validation processes, ensuring proper handling of requests, alignment with fraud controls, and resolution of customer impacting issues.
Identify and escalate high risk cases in line with the escalation protocols and policy exceptions
Handle customer escalations and review sensitive cases Qualifications Exceptional communication skills
Basic knowledge of cybersecurity and network
Familiarity with fraud typologies (ATO, abuse, synthetic identities, etc.)
Hands-on experience in Excel
Solid problem-solving skills and judgement in ambiguous scenarios
Bachelor's degree Shifts – Night Shifts (PST Time zone) (*Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.) Skills: customer,fraud,risk
📌 Fraud Analyst Bengaluru
🏢 Scoutit
📍 Bengaluru
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