PLEASE APPLY ONLY IF YOU ARE PERMANENTLY BASED IN LUCKNOW. APPLICATIONS FROM OTHER CITIES WILL NOT BE CONSIDERED.

This is a full time, on-site position based at ARC Pilates Studio, Ansal Golf City, Lucknow.

Salary: ₹20,000 – ₹25,000 per month
Quarterly Performance Incentives

About ARC ARC Pilates Studio is one of Lucknow's premium boutique Pilates studios, dedicated to delivering an exceptional wellness experience in an elegant and welcoming workplace.

We're looking for someone who genuinely enjoys interacting with people, has excellent communication skills, and takes pride in creating memorable client experiences from the moment someone walks through our doors.

Your Role

As the Front Desk & Client Experience Executive, you will be the first face and voice of ARC.

You will ensure that every client receives a warm, skilled and personalised experience while also coordinating the day-to-day operations of the studio.

Your responsibilities will include




Welcoming members and guests with warmth and professionalism
Managing appointments and studio schedules
Responding to phone calls, WhatsApp messages and enquiries
Assisting prospective clients and guiding them through memberships
Coordinating with instructors for seamless studio operations
Processing memberships, payments and maintaining accurate records
Serving beverages to clients and maintaining our hospitality standards
Ensuring the reception and client lounge remain immaculate throughout the day
Supporting the management team with administrative and operational tasks

We're Looking For Someone Who
Has excellent English and Hindi communication skills
Is organised, punctual and reliable
Enjoys interacting with people
Is comfortable using computers and Google Workspace
Presents themselves professionally
Has prior customer-facing experience (preferred)

📌 Front Desk & Client Experience Executive Lucknow
🏢 ARC Pilates Studio
📍 Lucknow