(1) Set detailed guidelines on what needs to be checked and what the quality standards are.
(2) Update our Quality Management System (QMS) with incidents, fixes and improvements.
(3) Audit our systems based on ISO 9001:2015 requirements.
(4) Determine quality metrics for all manufacturing procedures.
(5) Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible.
(6) Inspect the product and conduct a 'Why-Why Analysis' on any non-conforming product.
(7) Identify the root of technical issues and recommend fixes
(8) Prepare reports on malfunctions and corrective actions.
(9) Set and track quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%)
(10) Coordinate with external quality assurance auditors and technicians to ensure legal compliance
(11) Work with internal teams to increase customer satisfaction by improving the quality of the products