Key Responsibilities
Visit customer locations for pre-move surveys and accurately assess household volume, special items, and logistical requirements.
Build and maintain solid relationships with empanelled PNM vendors and moving partners in your assigned territory.
Coordinate end-to-end move execution packing, loading, transit, unloading, and unpacking ensuring adherence to committed timelines.
Act as a single point of contact for the customer throughout the relocation journey.
Handle on-ground escalations, damage complaints, and service issues with prompt resolution.
Collect customer feedback and service completion confirmations post-move.
Identify upsell prospects for value-added services such as home cleaning, storage, and painting.
Update job status, visit logs, and customer details in the CRM on a daily basis.
Meet weekly and monthly field visit and conversion targets assigned by the team lead.
📌 Field Sales Manager Packers And Movers Bengaluru
🏢 NoBroker Technologies Solutions Private
📍 Bengaluru
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