Role & responsibilities
Prepare and update vehicle dispatch details in the system.
Generate LR (Lorry Receipt), Delivery Challan, E-Way Bills, and transport-related documents.
Maintain vehicle inward and outward records.
Coordinate with transporters, drivers, warehouses, and customers regarding dispatch schedules.
Update trip status, vehicle tracking, and delivery confirmation.
Prepare daily dispatch reports, pending delivery reports, and vehicle utilization reports.
Monitor POD (Proof of Delivery) collection and record maintenance.
Verify freight bills, transport invoices, and supporting documents.
Maintain transporter database and vehicle records.
Ensure proper filing of transportation documents.
Enter transportation data accurately into ERP, TMS, or Microsoft Excel.
Communicate with internal departments to resolve dispatch-related issues.
Support transportation planning and route scheduling.
Perform other transportation and logistics-related administrative tasks assigned by management.