Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
HR Contact-Muhila
Key Responsibilities:
Handle customer queries via live chat in a qualified and timely manner.
Provide accurate information and resolve customer concerns.
Maintain high customer satisfaction and quality standards.
Escalate complex issues to the appropriate team when required.
Document customer interactions accurately in the system.
Eligibility:
Graduate or Undergraduate (depending on company policy).
Freshers and experienced candidates are welcome.
Excellent written English communication skills.
Valuable typing speed and basic computer knowledge.
Willingness to work in rotational shifts/night shifts.
Positive attitude and customer-centric approach.
Preferred Skills:
Strong grammar and written communication.
Problem-solving ability.
Ability to multitask.
Team player with valuable interpersonal skills.
Excellent communication and interpersonal skills
B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
Please bring the original physical copy of any of your identification documents for verification.
Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Firstsource Is Hiring International Chat Process Karnataka
🏢 Firstsource
📍 Karnataka
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