Housekeeping Training & Quality Manager Objective Establish and maintain standardized housekeeping systems, training programs, and quality benchmarks across all Vianaar Facilities-managed properties to deliver a consistent, premium resident and guest experience.

Key Responsibilities

Develop, implement, and continuously improve housekeeping SOPs and quality standards across all properties. Design and deliver induction, refresher, and skill-development training programs for housekeeping teams.

Train Estate

Managers, Supervisors, and other key site personnel to effectively manage and sustain housekeeping standards. Conduct in office coaching, practical demonstrations, and regular training sessions. Create training manuals, checklists, videos, and operational guides.

Conduct quality audits, inspections, and compliance reviews across properties. Identify process gaps and drive corrective and preventive actions. Define, monitor, standardize,



and optimize cleaning time benchmarks and productivity standards.

Work closely with Estate Managers and Operations teams to sustain standards and drive continuous improvement. Build a culture of discipline, accountability, consistency, and service excellence across all sites.

Success

Metrics

Improvement in housekeeping audit and quality inspection scores. Reduction in cleanliness and housekeeping-related complaints. Consistent housekeeping standards and SOP compliance across all properties. Standardized and optimized cleaning turnaround times across property types. Improved housekeeping productivity and manpower efficiency.

Estate

Managers effectively driving housekeeping standards, reviews, and corrective actions at their sites. Reduction in repeat housekeeping issues and audit observations.

📌 Housekeeping Training & Quality Manager Mapusa
🏢 Vianaar Homes
📍 Mapusa