This is a full time, on-site role for a Help Desk Support Specialist based in Kolkata, India.
The Help Desk Support
Specialist will be responsible for providing support Hardware, Networking infrastructure and cloud based and assisting customers with their technical inquiries. Daily responsibilities include responding to support tickets, maintaining desktop computers, collaborating with team members to resolve complex issues, and delivering exceptional customer support in a professional manner. The role requires effective communication skills and the ability to ensure rapid response and resolution of issues.
Qualifications
Experience with Computers and Help Desk Support processes
Robust Knowledge in English .
Exceptional skills in Customer Support and communication
Robust problem-solving abilities and attention to detail
Relevant experience in Computers in word excell
Bachelor's degree in IT, Computer Science, or a related discipline (preferred)
📌 Help Desk Support Technical Support Kolkata
🏢 ADA Software Re Engineering Services
📍 Kolkata
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