30 Jul
|
Gointegra Facility Mangement Privated
|
Pallikaranai
30 Jul
Gointegra Facility Mangement Privated
Pallikaranai
Helpdesk Executive – Residential Apartment (Roles & Responsibilities)
Attend resident calls, emails, and service requests.
Log complaints in the helpdesk system and assign them to the concerned team.
Follow up on complaints until they are resolved.
Provide timely updates to residents on complaint status.
Coordinate with housekeeping, security, and technical teams.
Escalate critical issues to the Facility Manager.
Maintain complaint registers and daily MIS reports.
Ensure all service requests are closed within SLA timelines.
Handle visitor and resident inquiries professionally.
Support resident communication and maintain high customer satisfaction.
Pay: ₹18,000.00 - ₹20,000.00 per month
Perks
Provident Fund
Work Location: In person
📌 Helpdesk Executive Residential Apartments Pallikaranai
🏢 Gointegra Facility Mangement Privated
📍 Pallikaranai