Job Summary

We are looking for a proactive and organized HR Cum Technical Support Executive who can efficiently manage HR operations while providing first-level technical support to clients. The ideal candidate should possess robust communication skills, basic technical knowledge, and the ability to handle multiple responsibilities in a fast-paced workplace.

Key Responsibilities

Human Resources
Manage the complete recruitment process, including sourcing, screening, scheduling interviews, and onboarding.
Maintain employee records, attendance, leave, and HR documentation.
Prepare offer letters, appointment letters, experience letters, relieving letters, and other HR documents.
Coordinate employee induction and orientation programs.
Assist in payroll inputs and employee engagement activities.
Ensure compliance with company HR policies and maintain confidentiality of employee information.
Coordinate internship programs and maintain intern documentation.





Technical Support
Provide first-level technical support to clients via phone, email, WhatsApp, or remote sessions.
Log, track, and follow up on customer support tickets.
Troubleshoot basic software, application, and system-related issues.
Coordinate with the development team for bug reports, feature requests, and issue resolution.
Assist clients with software installation, configuration, and user guidance.
Prepare user manuals, FAQs, and support documentation.
Escalate unresolved technical issues to the appropriate technical team and ensure timely resolution.
Test software updates and verify reported issues before deployment.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Hr Cum Technical Support Executive Padra
🏢 Redspark Technologies
📍 Padra