30 Jul
|
Transcom
|
Jaipur
Hiring: Customer Support Executive | International E-commerce Process (Jaipur)
Join Our Global Customer Support Team!
Are you passionate about helping customers and confident in communicating with international clients? Heres your chance to build a rewarding career in a fast-growing international e-commerce environment.
Position: Customer Support Executive
Process: International E-commerce
Shift: Rotational Shifts
Working Days: 5.5 Days Working | Rotational Week Offs
Key Responsibilities
Handle international customer queries through Calls, Chats & Emails
Deliver quick, professional, and customer-focused resolutions
Provide support for e-commerce electronics-related concerns
Maintain high customer satisfaction and service quality standards
Build positive customer relationships through effective communication
Use company tools and processes to provide accurate solutions
Desired Candidate Profile
Excellent spoken & written English communication skills (C1 preferred)
Solid customer handling and problem-solving skills
Comfortable in Voice + Chat + Email support process
Positive attitude with robust learning mindset
Team player with professional communication skills
Eligibility Criteria
Undergraduate / Graduate candidates can apply
Minimum 6 months of customer support/client servicing experience preferred
Freshers with excellent communication skills are welcome
Perks & Benefits
Cab facility for evening & night shifts
180 travel allowance per day for male employees (evening/night shifts)
International exposure & skilled work environment
Career growth opportunities & skill development
Dynamic and supportive workplace culture
Why Join Us?
Work with global customers
Enhance communication & customer service expertise
Fast-paced and engaging environment
Excellent career growth opportunities
📌 Hiring For Customer Support Role Jaipur
🏢 Transcom
📍 Jaipur