Respond to customer inquiries via phone, email, or chat in a timely and qualified manner.
Troubleshoot technical issues and provide solutions or alternatives as needed.
Document customer interactions and resolutions in a customer relationship management system.
Collaborate with internal teams such as sales and product development to resolve complex customer issues.
Develop and maintain a robust understanding of our products and services to effectively communicate with customers.
Identify prospects to upsell or cross-sell products or services based on customer needs.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 It Customer Care Executive Coimbatore (India)
🏢 Innovsource
📍 India
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