Responsibilities
Manage operations for imports/exports above the customer's standards.
Manage daily operation activities (Order and customer management) and work procedures.
Provide quotations as requested by a direct inquiry from customers.
Efficiently handle customers complaints & requirements and recommend corrective action plans.
Handling imports documentations.
Overseeing operations related with custom clearance, freight forwarding and negotiations.
Handle shipments and Knowledge Cha and Freight forwarding.
Interacting and monitoring custom clearance, Shipping Line and Overseas Agent.
Build and maintain close relationship with customers, operations, sales, and accounts department.