About the Role

We are hiring International Ecommerce Customer Support Associates to provide exceptional support to global customers through Voice Chat, and Email channels. If you have excellent English communication skills and experience in an international BPO this is a great prospect to grow your career.

Key Responsibilities
Handle customer queries via Voice Chat, and Email.
Provide support for international ecommerce customers.
Assist customers with hotel, flight and travel bookings.
Resolve customer complaints professionally and ensure timely resolution.
Deliver accurate information using company tools and processes.
Build positive customer relationships through excellent service.
Follow company policies, quality standards, and communication guidelines.
Work effectively in a blended customer support environment.

Eligibility Criteria




Minimum 6 months of International BPO experience.
Undergraduate or Graduate.
Excellent verbal and written English communication skills.
Versant C1 Level is mandatory.
Customer service experience is preferred.
Basic knowledge of hospitality travel hotel flight bookings, and ecommerce is an advantage.
Comfortable working rotational shifts.

Perks & Benefits
Market-competitive salary as per industry standards.
Evening and night shift cab facility.
Career growth opportunities in an international process.
Dynamic and skilled work environment.

Pay: ₹25,000.00 - ₹30,000.00 per month

Experience
International BPO : 1 year (Required)

Work Location: In person

📌 International Ecommerce Customer Support Associate Jaipur (India)
🏢 Aatmanirbhar Facility Management Private
📍 India