What you bring in:
10+ years of professional experience.
Experience in working with clients within BFSI, Insurance and other legacy domains such as manufacturing, real estate etc.
4+ years of positive track record of managing scaling Enterprise business within Customer Success function.
Good experience in SaaS/ Software product domain.
Robust management presence and leadership ability, with outstanding communication and interpersonal skills that inspire and motivate teams.
Ability to effectively interact with businesses of various sizes from a wide variety of sectors.
Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.
Excellent communication and negotiation skills.
Ability to work well with teams.
A customer-oriented attitude who drives results achieves high levels of customer satisfaction.
Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, delegation and planning.
📌 Lead Customer Success Bengaluru
🏢 Truecaller
📍 Bengaluru
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