Customer Support Executive – International Voice Process (Saudi Airlines)

Location: Sector 135, Noida

Job Type: Full-time

About the Role

We are hiring Customer Support Executives for the Saudi Airlines International English Voice Process. This is an excellent opportunity for candidates with prior international voice support experience who are looking to build a rewarding career in the aviation industry.

As a Customer Support Executive, you will assist customers over voice calls, resolve queries, provide accurate information, and ensure a high-quality customer experience.

Key Responsibilities
Handle inbound customer calls for Saudi Airlines.
Assist customers with travel-related queries, bookings, cancellations, and general information.
Deliver exceptional customer service while maintaining quality standards.
Resolve customer concerns professionally and efficiently.
Accurately document customer interactions in the system.
Meet individual and team performance metrics.

Eligibility Criteria
Graduate or Undergraduate.




Minimum 9 months of Customer Support Voice Process experience (Domestic or International).
Excellent spoken and written English communication skills.
Robust customer service and problem-solving abilities.
Comfortable working in rotational shifts.

Salary & Perks
CTC: ₹4.0 LPA – ₹4.7 LPA
5-day working week
2 rotational week offs
Rotational shifts
Both-side cab facility
Career growth opportunities in the aviation customer support domain

Assessment Process

Candidates must successfully explicit
AMCAT Assessment
Writex English Assessment (Minimum B2 Level with a Score of 65)

Work Location: Sector 135, Noida

Apply Now

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits
Cell phone reimbursement
Commuter assistance
Flexible schedule
Food provided
Health insurance
Life insurance
Paid time off
Provident Fund

Work Location: In person

📌 International Voice Process Noida
🏢 Vertex Global
📍 Noida