Key Responsibilities:
Assist in coordinating and scheduling emails and calls to potential clients in the North
American market.
Manage and update leads within our designated CRM portal, ensuring accurate and up-to-
date information.
Collaborate with the sales and marketing team to prepare engaging and informative
content for presentations, pitches, and communications.
Summarize and document all sales activity, interactions, and outcomes, compiling a
comprehensive report every fortnight.
Work closely with the business development head to implement strategies and tactics to
maximize outreach and conversion rates.
Provide support in tracking and analyzing sales metrics to identify areas for improvement
and growth.
Assist in maintaining a high level of customer satisfaction by promptly addressing inquiries
and providing exceptional service.
Regularly communicate and collaborate with team members to share insights, updates,
and recommendations.
Requirements:
Previous experience in a sales support or administrative role preferred.
Familiarity with CRM systems and lead management processes.
Excellent written and verbal communication skills.
Robust organizational skills with the ability to manage multiple tasks and prioritize
effectively.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Self-motivated, detail-oriented, and adaptable to changing priorities.
Ability to work collaboratively in a team workplace.
Knowledge of the North American market and cultural nuances is a plus.