Skills Know How Must have:
Proven experience in a senior technical or functional support role, ideally supporting enterprise or strategic customers.
Solid analytical and problem-solving skills with the ability to diagnose and resolve multifaceted problems.
Excellent communication and stakeholder management skills able to handle sensitive customer interactions with professionalism and empathy.
Ability to manage multiple high-priority cases simultaneously while maintaining attention to detail.
Proven ability to remain calm and professional under pressure while maintaining ownership and accountability.
Preferred: Experience using CRM and case management systems (e.g., Salesforce, ServiceNow, JIRA).
Technical knowledge of Intacct / ERP systems and customer environments.
Key behaviours Empathetic, proactive, and customer obsessed.
Demonstrates curiosity, ownership, and composure under pressure.




Balances quality and efficiency to deliver excellent customer outcomes.
Cooperative and solution-focused, contributing to team and organisational goals.
Technical / qualified qualifications Bookkeeping or Accountant Certifications (an asset but not required)
This will be a Hybrid chance 3 days in our Bangalore office.
Since we have customers based out of US Australia, an ideal candidate must be open to working in different shifts.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Intacct Product Specialist Bengaluru (India)
🏢 Sage Intacct
📍 India