Company Description Cuztomise is an SAAS-based Enterprise Mobility company which provides smart mobile platforms for field sales & operations.
Role Description Key responsibilities include responding to customer inquiries, troubleshooting technical issues, assisting in the resolution of customer concerns, maintaining accurate records, and providing timely updates to clients.
The Junior Support
Executive will work closely with the support team to ensure exceptional customer satisfaction and align with the company's service standards.
Qualifications - Need to be fluent in English, Hindi and Tamil.
Solid communication and interpersonal skills to effectively address customer inquiries.
Ability to troubleshoot technical problems and provide solutions efficiently.
Proficiency in documentation and record-keeping for customer interactions and issue resolution.
Basic knowledge of CRM tools and systems is preferred.
Robust time management and multitasking skills to handle multiple client requests effectively.
A bachelor's degree or equivalent education/experience in a relevant field.
Prior experience in customer service or technical support is advantageous.
Location: Indore CTC: As per current CTC Experience: 0 to 2 years (Freshers can also apply) Interested candidates can send their resumes at