Interview Mode: Face-to-Face / Online / Client Round – Face-to-Face Interview Panel: Tushar Ghate / Ajas Saif
Interview Time: 1–5 PM IST
Closure Date: 6th July 2026
Background Verification: Mandatory
Key Requirements
Exceptional communication skills (oral & written English proficiency).
Basic IT knowledge with exposure to current technologies.
Solid problem-solving and analytical mindset.
Flexibility to work in rotational shifts and week offs.
Ability to adhere to SOPs and process guidelines.
Responsibilities
Update internal databases with technical issues and customer discussions.
Monitor live proctor/production settings.
Identify and resolve critical issues as per SOPs.
Respond promptly to customer queries; document issues & resolutions.
Develop customer support solutions with attention to detail.
Ensure process adherence and strive for best practices.
📌 Junior Support Engineer Pune (India)
🏢 Suma Soft
📍 India
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