We are hiring MIS Coordinator for Chennai, Anna nagar location;

Key Responsibilities
Assign daily work orders to field technicians based on availability and location.
Monitor technician activities and ensure timely job completion within SLA.
Track and update the status of open, pending, and completed service requests.
Coordinate with customers and act as the primary SPOC for service updates and escalations.
Maintain accurate records of work orders, technician assignments, and job closures.
Prepare daily, weekly, and monthly MIS reports.
Update CRM/ERP/Ticketing systems with accurate operational data.
Monitor technician productivity and escalate critical issues to the Operations Manager.
Coordinate with internal teams to ensure smooth service delivery.




Ensure compliance with company policies and maintain proper documentation.

Required Skills & Qualifications
Bachelor's degree in any discipline.
Valuable Communication in English, Tamil and Hindi
Solid proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, and reporting).
Positive communication, coordination, and analytical skills.
Knowledge of CRM/ERP/Ticketing systems is an added advantage.
Fresher, 1–3 years of experience in MIS, Operations Coordination, or Telecom Field Operations.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits
Health insurance
Provident Fund

Work Location: In person

📌 Mis Coordinator Anna Nagar
🏢 POWERLINKS INFRA TECH
📍 Anna Nagar