We are looking for a highly skilled and experienced National Collection Manager to join our team in Noida. The ideal candidate will have a solid background in lending collections and be able to manage teams effectively.
Roles and Responsibility
Manage and oversee the collection process for timely debt recovery.
Develop and implement strategies to improve collection efficiency and reduce delinquencies.
Lead and motivate a team of collection professionals to achieve targets.
Analyze data and metrics to identify trends and areas for improvement.
Collaborate with internal stakeholders to resolve customer complaints and issues.
Ensure compliance with regulatory requirements and company policies.
Job Requirements
Proven experience in managing teams and leading collections operations.
Strong knowledge of lending collections processes and procedures.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Robust problem-solving and leadership skills.
Experience working in a fast-paced setting and meeting deadlines.
About Company One97 Communications Limited is a leading company in the industry, committed to providing excellent services to its customers.