Dodge Construction Network (Dodge) is looking for an Operations Manager who can lead day-to-day operations within the content organization, translating Dodge’s U.S. process standards into India delivery routines. The Operations Manager will build and mentor analyst teams, ensure quality and turnaround KPIs, and maintain alignment with the Program Office.

This is a full time position and reports directly to the Director, Data Operations India Content Acquisition.

Preferred Location

Qualified candidates must be willing to work in office in the Kochi office.

Essential Functions
Oversee a team of 20–25 Analysts/Senior Analysts delivering content research and enrichment
Manage daily work allocation, SLAs, and performance dashboards; ensure quality adherence
Act as first-line reviewer for task accuracy and escalation handling
Collaborate with QA, Training, and Governance units to identify gaps and implement corrective actions
Support onboarding and floor training for current batches (campus and lateral hires)
Track team productivity and contribute to process optimization initiatives

Education Requirement Bachelor’s degree in a related field or equivalent education and work experience.

Required Experience,



Knowledge and Skills
5–8 years of experience in content operations, research, or data enrichment environments
2+ years in a team-lead or supervisory role
Strong analytical, communication, and mentoring skills
Experience with quality management frameworks and KPI-driven delivery models

About Dodge Construction Network Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality.

By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.

Dodge is the catalyst for modern construction.

📌 Operations Manager Kochi
🏢 Dodge Global Network
📍 Kochi