Job Summary
Bachelor s degree preferred.
4+ years of experience as an operations specialist or similar role in an IT/ITES organization
Collaborate with other departments ensuring seamless communication and integrated processes.
Experience in project management and leadership.
Lead efforts to improve operational efficiency and implement process enhancements.
Excellent written and verbal communication skills.
Solid problem-solving and time-management abilities.
Operations Management
Oversee and manage day-to-day operations for the Chennai site.
Optimize operational processes and procedures to maximize efficiency while maintaining quality standards.
Regularly track and report on operational performance metrics.
Maintain policy and procedure documents.
Process Implementation Improvement




Execute the implementation of recent processes and procedures successfully.
Identify and implement ways to enhance employee experiences and maintain high engagement.
Employee Relations Support
Assist with employee onboarding and offboarding, ensuring a welcoming and positive experience.
Respond to employee inquiries about HR policies, advantages, and general HR-related questions.
Maintain accurate employee records, including attendance, leave requests, and contact information.
Brand Marketing
Support recruitment and marketing activities to increase our presence in Chennai.

📌 Operations Manager Chennai (India)
🏢 Sony
📍 India