India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S.
Bancorp
India gives you a wide, ever-growing range of prospects to discover what makes you thrive at every stage of your career. Try new things, learn current skills and discover what you excel at—all from Day One.
Performs inline QC reviews within the mortgage servicing Cash function. Validates processor work against established procedures, identifies and classifies defects, and documents decisions with clear rationale. Maintains consistent output in a high volume, process driven setting
Responsibilities include evaluating rebuttals, communicating outcomes, and escalating ambiguous or high-risk items. Top performers may be selected for advanced process responsibilities
Key Responsibilities
Conduct QC reviews across mortgage Cash processes
Validate work against procedures and quality standards
Classify defects (pass/fail) per defined criteria
Document findings and decision rationale clearly
Review and resolve rebuttals
Maintain productivity and accuracy in a high-volume workflow
Communicate via Microsoft Teams with peers and leadership
Escalate risks, exceptions, and unclear scenarios
Apply procedures consistently with independent judgment
Basic Qualifications
Bachelor’s degree, or equivalent work experience
Typically Two to Three years of relevant experience in Operational Activities
Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams
Work Mode: 5 Days in Office Shift Timing: 7:30 PM to 4:30 AM Location: Chennai
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Posting may be closed earlier due to high volume of applicants.
This is an U.S.
Bancorp
India posting. U.S.
Bancorp
India is a part of the U.S. Bank family.
📌 Mortgage Payment Processor Tamil Nadu (India)
🏢 U.S. Bank National Association
📍 India
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