We are looking for a highly motivated and execution-oriented Program Manager / Assistant Manager to drive admissions, academic administration, learner operations, and institutional coordination for IIT Patna & IIIT Ranchi Hybrid Programs. This role requires someone who can seamlessly manage multiple stakeholders while ensuring operational excellence throughout the student lifecycle.

As a key member of our leadership team, you will oversee admission workflows, academic operations, reporting, team coordination, and process optimization. The ideal candidate should be comfortable working in a rapid-paced, technology-driven workplace where innovation, accountability, and continuous improvement are valued. Key Responsibilities

Lead end-to-end admissions and academic operations for hybrid degree programs.

Manage learner onboarding, documentation, fee coordination, and academic processes.

Coordinate with counselling, academics, finance, and operations teams to ensure smooth execution.

Monitor KPIs, prepare management dashboards,



and generate actionable insights using Excel, Power BI, and Tableau.

Drive operational improvements through automation, AI tools, and process optimization.

Ensure CRM data integrity, workflow efficiency, and service quality.

Handle escalations and ensure exceptional learner satisfaction.

Mentor teams while maintaining high operational standards. What We're Looking For

B.Tech in Computer Science & Engineering (Mandatory)

MBA / M.Tech. / Ph.D. in AI, Computer Science & Engineering (CSE), or Management (Preferred)

Solid leadership, analytical thinking, and problem-solving abilities.

Excellent communication and stakeholder management skills.

Experience in EdTech, higher education, admissions, or academic administration is highly desirable.

Proficiency in Microsoft Excel, CRM platforms, ChatGPT, Claude AI, Power BI, and Tableau.

📌 Program Manager / Assistant Manager Academics, Admissions, Operations & Accounts Varanasi
🏢 Microtek Group of Institutions
📍 Varanasi